Cheng Concrete Exchange (“CHENG Concrete”, “Concreteexchange”, “CC”, “We”, “Us” or “Our”), owned by CHENG Concrete LLC, values your privacy and is committed to protecting your personal information. Cheng Concrete is an online service that delivers high-quality concrete additives, tools and fabrication supplies to its customers.

This Privacy Policy (“Policy”) describes how and when CC collects, uses and shares your information when you use our Services. This Policy applies to our family of websites (the “Site(s)”). These include www.concreteexchange.com, www.store.concreteechange.com, www.chengconcrete.com, fac.concreteexchange.com, www.concretekazoo.com and any other sites at which this Policy appears. By using Our Sites you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize CC to use your information in the United States and any other country where CC operates. If you have any questions or comments about this Privacy Policy, please contact us at contact@chengconcrete.com.

Information Collection and Use

The information We collect from you enables us to fulfill your request for our products (concrete additives, tools and fabrication supplies), to send you information or content in which you may be interested, and keep you abreast of any updates related to our Site. We also use this information to personalize and continually improve our Site, your experience, and to ultimately serve you better.

Log Files

Like many other websites, www.chengconcrete.com, www.concreteexchange.com, and it’s satellite sites makes use of log files. These files log requests to our servers – usually a standard procedure for hosting companies and a part of hosting services’s analytics and troubleshooting utilities. The information inside log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. All information obtained through log files are not personally identifiable, and is strictly used for enhancing your experience.

Cookies and Web Beacons

At CHENG Concrete, we use cookies to store information about our visitors. This information mainly consists of user preferences, which pages on the site visitors access or visit, and other information that the visitor sends through/about their browser. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?

DoubleClick DART Cookie

– Google, as a third party vendor, uses cookies to serve ads on www.chengconcrete.com and it’s satellite sites if coming from www.google.com.
– Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to www.chengconcrete.com and other sites on the Internet.
– Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy here.

Our Advertising Partners

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include Google and Yahoo. Each advertising partner has their own unique Privacy Policy, and if you wish to understand what regulations we adhere to in order to use these services, please read their Privacy Policy. You may consult this listing to find the privacy policy for each of our advertising partners, along with many others here: Privacy Policies. These third-party ad servers or ad networks use technology in their respective advertisements which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site’s third-party ad networks to measure the effectiveness of their advertising campaigns.

CHENG Concrete has no access to, or control over, third party advertisers or websites and we cannot control their activities. Consult the respective privacy policies of these third-party ad servers for more detailed information, as well as how to opt-out of their practices.

Webstore

Upon purchasing an item from our store, we do ask for some general information in order to create a user profile in our database. All information we ask you to submit prior to and after making such a purchase is stored for personal use by CC. This is to ensure you with the best possible customer care we can offer in any and all of your future CC interactions. All information is kept encrypted and secured via Netsuite Inc., and managed by CC employees. We do not share any information with anyone, unless proper identity verification and/or permission is granted by the provider of this data. Netsuite’s privacy policy can be found here: NetSuite Privacy.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to www.chengconcrete.com, www.concreteexchange.com, and it’s satellite sites and regards only the information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

If you have any additional questions/concerns or would like more information regarding our privacy policy, feel free to contact us via email at contact@chengconcrete.com.

This Privacy Policy was last updated on: Monday, February 11th, 2013.