Thank you for your interest in our products, we look forward to serving your needs. Before browsing the CHENG Concrete Online Store, please READ THE INFORMATION BELOW so that you may place your order accordingly:
PLACING AN ORDER
- You may only place an order by calling us directly at (510) 849-3272 x 222 or by Downloading the Canada Residents Order Form and faxing it to: (510) 549-2821.
This pertains to the following products ONLY: - Decorative Inserts + Aggregates
- NeoMix Original Products
- Sinks
- Sink Knockouts
- Polyurethane Forming Material
- Polishing Equipment
- Grinders
- Concrete Mixers
- Vibration + Compaction Equipment
- All other products not listed above including CHENG Concrete Countertop Products are available for ordering at www.shopinterstar.com.
- After you've placed your CHENG Concrete phone order, we will send you an email order confirmation.
- CHENG Concrete accepts payment from Canada Residents by credit card (Visa, MasterCard, Discover and American Express) only.
- CHENG Concrete ships to Canada through FedEx Ground International and FedEx International Express and cannot ship to Post Office (P.0.) boxes. You will need to provide a physical shipping address.
- Your order will incur shipping fees as well as customs and brokerage fees (which we cannot confirm before shipping your order). You will be responsible for these fees before final delivery is made.
- Please allow 3-5 days for order processing and up to 14 days for shipment. CHENG Concrete is not responsible for shipment delays incurred by customs.
Sincerely,
The CHENG Concrete Team
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