International Shipping + Service

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Thank you for your interest in CHENG Concrete Products — we look forward to serving your needs. Before browsing the CHENG Concrete Online Store, please READ THE INFORMATION BELOW pertaining to international orders and shipments.

CHENG Concrete ships via UPS and serves the United States, U.S. Territories (Guam, Puerto Rico, U.S. Virgin Islands), and the following International locations:

  • Australia
  • Austria
  • Bahamas
  • British Virgin Islands
  • Canada* (please see details below)
  • China
  • France
  • Germany
  • Guam
  • Hong Kong
  • Ireland
  • Japan
  • Mexico
  • Netherlands
  • New Zealand
  • Peru
  • Puerto Rico
  • Saint Kitts and Nevis
  • South Africa
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • Virgin Islands (USA)

PLACING AN ORDER

You may place an order online or by calling Order Support directly at (510) 849-3272 x 221 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Some items in the CHENG Concrete online store may not be available for international shipment. Canadian Residents, please see exceptions below. In addition to shipping fees, international orders may also incur customs and brokerage fees.

PAYMENT + SHIPPING

CHENG Concrete accepts payment by credit card (Visa, MasterCard, Discover and American Express) or by PayPal. CHENG Concrete ships via UPS and cannot ship to Post Office (P.0.) boxes. You will need to provide a physical shipping address. Your order will incur shipping fees as well as customs and brokerage fees (which we may not be able to confirm before shipping your order).

You will be responsible for these fees before final delivery is made. Please allow 3-5 days for order processing and up to 14 days for shipment. CHENG Concrete is not responsible for shipment delays incurred by customs. Thank you for your patronage, we look forward to serving you!

*CANADIAN ORDERS

Canadian Residents MAY ORDER most products in the CHENG Concrete Online Store with the EXCEPTION OF THE FOLLOWING Products:

CHENG Pro-Formula Mix, all 16 colors, 1 c.f. + 3 c.f.
CHENG Pro-Formula Base
CHENG Pro-Formula Acrylic Slurry, all 16 colors
CHENG Pro-Formula Slurry, all 16 colors
CHENG Concrete Countertop Sealer, 500 ml + 4 liters
CHENG Concrete Countertop Wax
CHENG Concrete Countertop Polish
Diamond Polishing Pads, all grits
Hand-held Diamond Polishing Pads, all grits
Hook + Loop Backer Pad
Finishing Kits
Buffing Pad
Concrete + Granite Cleaner
Sealer Remover
CHENG Surface Prep
Faucet Forms
Sink Drain Forms
Pro-Form Mold Making Kits
Curved Wall Forms
Pro-Form Wall Liners
Glossy Form Tape

The above products are available for Canadian Residents at www.shopinterstar.com.